Payment/ Shipping

Payment 

Place your order on-line with secure payment options.

Email me on tim@theitaliangardener.com.au at any time

or call Tim on 0404651561  9am -5pm  Monday-Friday

Shipping 

We use Australia Post for deliveries and our charges are based on the cost of shipping plus a small additional amount for packaging and handling. From July 2022 Australia Post have increased prices by 2.5% so each shipping option has now been updated to suit this. 

Due to Covid 19 and current delays we now use trackable mail for all of our mail options to give you the best idea of where your seeds are and also to ensure your seeds get to you quickly. You will be sent Tracking details when your Order is Shipped from our warehouse.

There are now 2 main options available

1) Red Parcel Satchel 'Trackable  (6-30 packets) - maximum weight 500gs for small parcel $ 9.99

    Red Parcel Satchel 'Trackable' (30-100 packets) - 500gs - maximum weight 1kg s $ 12.99

    Red Parcel Satchel 'Trackable  (100+packets) - to a maximum weight 1kg-3kg  $ 16.99

2) Express Satchel 'Trackable'  6-30 packets maximum weight 500gs $ 12.99

    Express Satchel  ' Trackable Medium' (30-100 packets) 500g maximum weight 1kgs $ 16.99

    Express Satchel 'Trackable' Large (100 + packets) - 1kg to a maximum weight 3kgs $ 21.00

Postage charges are based on the number of seed packets and or weight for other items.

For purchases in excess of $200 there is no charge for delivery.

Orders from outside Australia are sent by registered mail and the cost is determined by location and is indicated at the checkout. The Italian Gardener can accept no responsibility for issues regarding quarantine or customs and those ordering from outside Australia are strongly advised to investigate if vegetable seed can be imported into their country. 

Although we can ship to virtually any address in the world but there are Franchi Sementi agents in many countries. For further information click here.

Note that there are  quarantine or customs restrictions on the import of seeds to most countries and within Australia. For the Australian States and Territories any restrictions are noted on the product description page, but for shipping to destinations outside Australia, the responsibility for checking that seeds can be imported rests solely with the customer and The Italian Gardener does not accept any liability for orders that are denied entry.

WA Quarantine Procedures.

From June 1st 2013 The Department of Agriculture and Food (WA) will charge customers $56 per 15 minutes for the inspection of seed being sent into the State. As the seed I import from Italy goes through the Federal Quarantine processes this is totally unnecessary but is still a condition of entry.

I have enterered into an agreement with DAF for The Italian Gardener to pay for the inspection of seed orders in groups to minimise the cost to customers. A $4.95 surcharge will be added to each WA order to assist in defraying the costs. This will be conducted on a trial basis to evaluate the feasibility of this approach.