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The Italian Gardener Pty Ltd

Terms and Conditions

The Italian Gardener 

Terms and conditions of sale

Franchi Sementi seed shall not be sold or repackaged under any other name or brand in Australia.

We reserve the right to limit customers to certain numbers of packs due to stock levels in order to share the valuable commodity we have imported. The Italian Gardener is the sole legal importer of Franchi Sementi seed in Australia.

We warrant to the extent of the purchase price that our seed be of the variety and quantity as advertised and to be in reasonable condition.

This is the sole warranty; we make no other, express or implied. All other information provided by us including: treatments, images and descriptions are provided in good faith as approximations. Variations may occur due to climate, location, cultural conditions and other factors beyond our control.

Seed is a live product, germination depends on many factors including but not limited to: temperature, moisture, growing medium, light, pest and disease and other environmental conditions. These factors are totally out of our control and are the buyer's responsibility and risk. Consequently, we cannot unconditionally guarantee seed to perform properly regardless of growing conditions, storage and the buyer's methods. We do however state that Franchi seed has extremely high germination rates. 

EXCLUSION OF LIABILTY: No warranty, either express or implied, is given in relation to the goods and any liability arising out of or in respect of the supply, re-supply, use, re-use, or safety of the goods, howsoever arising, and including any liability the Supplier may otherwise have had by virtue of any representation, warranty, condition or term, whether express or implied by law or custom and whether for consequential loss, loss of profits or contracts, or loss of use or for any direct, indirect or consequential loss (including any liability in relation to the resultant crop) or otherwise is hereby excluded.

All information provided by The Italian Gardener including but not limited to: treatments, images and descriptions are provided "as is" and in good faith.  The information is for general information purposes only; while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

PRICES: All prices are in Australian dollars and are GST inclusive where applicable.

SEED COUNTS: Seed counts are approximate and provided as a guide only.  Seeds are measured by volume or weight.

SEED USE: Our seeds are to be used for propagation only.  Any reference to edible seed refers to the resultant crop only.

ORDER ACCEPTANCE: All orders placed through this website are subject to confirmation and acceptance. We reserve the right to refuse service to anyone or cancel any order at any time. We will indicate the acceptance of an order by processing and shipping the ordered items to you within 1-2 working days on average. 

PAYMENT: We accept the payment methods indicated on our postage and payment page only.

CANCELLING ORDERS: Please choose your products carefully and review your order before making payment.  Once payment has been made it is not possible to cancel an order.

AVAILABILITY: We aim to keep our inventory as accurate as possible.  However from time to time errors may occur and we may not be able to fulfil an order.  In this instance we will either refund or apply a store credit to the customers account, process the remainder of the order if applicable. The customer will be notified of this occurring through email, phone message or on our website.  

CUSTOMER INFORMATION: During the checkout process, customers are required to provide us with information necessary to process an order such as name, shipping address and email address.  Please make sure the information you submit is correct as we will not be held responsible for any errors or lost orders that occur due to incorrect information.

DELIVERY: We will process your order as quickly as possible.  Payment must be cleared before the goods are dispatched. We use services including Australia Post. Anyone at the delivery address who receives the goods will be presumed by us to be authorised to receive the goods.

INTERNATIONAL ORDERS: All orders will be processed in Australian dollars.  Delivery charges do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. If applicable you are responsible for such taxes and duties. 

REFUNDS: All goods we sell must be of acceptable quality and fit for the purpose they are sold for.  If we fail to meet any of these requirements we will happily provide you with a replacement or refund.  We are not required to give refunds under any other circumstances.

WAREHOUSE : Building 26 Stirling Street THEBARTON SA AUSTRALIA 5031 

                      Our warehouse is strictly a warehouse and we do not allow the general public to enter our site. We are strictly an online store.